Remine User Guide

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Contents

Welcome

Welcome to Remine, the map-based property intelligence tool. The purpose of this guide is to give you a general overview of our platform to help you get started with the system.

Our goal here at Remine is to help you quickly and easily find qualified leads based on what you want to achieve from a business perspective. Whether you are farming your neighborhood or working with investors, we can help you target key opportunities in seconds using our interactive map and data-based filters.

Note: While this guide focuses on a general overview and getting you comfortable with the basics, you also have the opportunity to schedule a one-on-one consultation that will help you focus on specific tasks within the tool.

Platform overview

The tool is broken down into three main components: Discover, Track, and Engage.

  1. Discover: The Discover map is the de facto home page of Remine, where you can use filters to narrow down the properties that you want to target and set up farming areas to find opportunities.
  2. Track: The Track page is the list of properties and people that you've tracked. You can upload your sphere of influence (SOI) to track data that'll help you prioritize who and when to reach out. You can use the Track page to export spreadsheets to use for mailers, call lists, or email campaigns.
  3. Engage: The Engage page is the list of notifications that is populated when important data changes among the properties and people that you've tracked. You can think of the Engage page as a personal assistant that tells you which people and properties to follow up with, when to do so, and what kind of messaging to use.

Part 1 - Discover

Let's hop into the map. It all starts with a simple search. Locate the white search bar at the top of the page and type an address in an area you'd like to farm. We recommend starting with your address if you aren't looking to farm any particular neighborhood quite yet.

As you start typing in the address, you will see the search results appear. With Remine's search function, less is more - type the address slowly, and click the address when it appears in the results.

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When you click the address, the map will zoom to the location of the property, and the property card will appear. The property card displays some basic information about the property.

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If you click the address on the property card, you'll see the Property Details page. For now, however, click the X.png in the upper-right corner of the property card. The card disappears, and you have a clean view of the map.

The next step is to apply the filters in the Discover bar on the left side of the screen, so we can eliminate any properties that are not a good fit for our track.

Let's walk through the available filters:

Filter Description

Tracked Properties

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The Tracked Properties filter displays only the properties that you've already tracked. In other words, when you click this filter, all the blue dots on the map disappear, and only the stars are visible.

MLS Status

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The MLS Status filter displays flags for all the properties within your MLS that have any of the following statuses:

  • Coming Soon - The property is going to be listed soon. The listing agent is marketing the property, but not setting any showing appointments.
  • Active - The property is listed and actively accepting offers.
  • Active Under Contract - The seller has accepted an offer with contingencies, but may accept backup offers.
  • Pending - The seller has accepted an offer, all contingencies have been met, and a closing date has been set.
  • Canceled - The seller and listing agent have mutually voided the listing agreement.
  • Closed - The seller and buyer have settled the real estate transaction per the terms of the agreed upon contract.
  • Expired - The seller and listing agent have ended the contract on the agreed-upon ending date (usually 6 months to a year).
  • Hold - The seller is not currently accepting offers or showing appointments, but the listing agreement between the seller and the listing agent is still valid.
  • Withdrawn - The seller and listing agent have ended the contract before the agreed-upon ending date.

When you click a property, you'll see some basic information, and you can click the hyperlinked address to view the property and listing details.

When there are multiple listings in multi-unit properties, the flags display the number of listings within a given property.

Use case: Say you want to look at all the active listings within a school district. When you select Active, green flags appear on the map. Now you can type a school name in the search bar to narrow your results.

Airbnb

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The Airbnb filter displays properties that are available to book on Airbnb.

Use case: You can use this filter to identify comps for Airbnb listings in a particular neighborhood. A buyer who is interested in listing their property on Airbnb can know what to expect to get for their rental. Alternatively, you can use this information to better serve a buyer who is not interested in living next to an Airbnb rental.

Last Sale Price

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The Last Sale Price filter displays the last known sale price of all homes sold since 1990.

Mortgage Rate

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The Mortgage Rate filter displays, if available, the current interest rate of the active mortgage associated with the property.

Note: We have mortgage information on only 10-15% of the country. If we do not have any data for the mortgage on a property, the property parcel will appear blank when you apply this filter.

Ownership Time

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The Ownership Time filter displays the length of time the current owner has owned the property.

Use case: Since we know that most people move every 7-12 years, we recommend setting the minimum field to 7. You can use this data to target those people who are more likely to be ready to sell.

For more information, see the How is ownership time calculated? article.

Mortgage Age

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The Mortgage Age filter displays the age of the active mortgage associated with the property.

Property Value

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The Property Value filter displays the estimated property value based on an average of all available estimates.

Use case: Say you're looking at a neighborhood where homes are typically valued at $1m, and you want to target tear-down opportunities for a buyer who wants to build a home from scratch. You can use the Property Value filter to identify properties valued between $550k and $650k in this neighborhood.

Note: The Property Value filter is included only with our Plus, Success, and Pro plans.

For more information, see the How is property value calculated? article.

Home Equity

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The Home Equity filter displays the estimated equity an owner has in their property.

Use case: You can use this filter to target qualified sellers by setting the minimum to $250k. Once you've narrowed the list of properties, you can use that list for door knocking, mailing, and cold calling campaigns.

Note: The Home Equity filter is included only with our Plus, Success, and Pro plans.

For more information, see the How is net equity calculated? article.

Sell Score

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The Sell Score filter displays the timeline in which a property owner may be likely to sell. Sell Score is a machine-learning model that identifies which off-market residential properties are likely to transact sooner than others in their area.

Nationally, a property with a High Sell Score is 5 to 10 times more likely to transact in the next 6 months to a year than a random off-market residential property. While the Sell Score is not perfect, our feedback shows over 50% accuracy. This means that if you target 100 homes, then 50 of them will be as likely to sell as we estimated.

Use case: We recommend using the Sell Score filter alongside other filters to increase accuracy. For example, you could combine Sell Score, Ownership Time, and Home Equity in your search.

For more information, see the What is the Sell Score? article.

Land Use

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The Land Use filter displays the following zoning categories for individual parcels of land:

  • Residential
  • Commercial
  • Industrial
  • Land
  • Farm
  • Public
  • Entertainment
  • Utility
  • Unknown

Use case: Say you have a client who is interested in a parcel of land, but they are concerned about the zoning of the empty parcel of land across the street. You can view this data instantly with Remine.

Building Type

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The Building Type filter displays the following building types for properties on the map:

  • Single-Family
  • Condo
  • Townhome
  • Multi-Family
  • Other

Use case: Say you want to work directly with condos. Using this filter, you pair the Building Type and Home Equity filters to find condo owners with enough equity to sell. You can also add the Sell Score filter to narrow your results to those who are likely to sell within the next year.

Flood Zone

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The Flood Zone filter displays whether homes are in a high-risk flood zone, based on the latest digital FEMA flood maps.

Use case: You can use this filter to ensure that you are not pulling listings that fall in high-risk zones, unless your buyers are willing to pay for expensive flood insurance.

Note: The Flood Zone filter is included only with our Plus, Success, and Pro plans.

For more information, see the How does the Flood Zone filter work? article.

Absentee

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The Absentee filter indicates if the owner doesn't occupy the property. The categories are as follows:

  • Corporate
  • Owner Occupant
  • Absentee, In State
  • Absentee, Out of State

Use case: You can use this filter to target people who may be tired of renting their property and are looking to sell, or tenants who are renting and may be ready to buy.

Note: The Absentee filter is included only with our Plus, Success, and Pro plans.

Distressed Deals

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The Distressed Deals filter displays the following states of foreclosure:

  • Lis Pendens: Latin for "a suit pending," a written notice that a lawsuit has been filed which concerns the title to real estate property or a legal matter with the owner attached to the property. This gives notice to the defendant who owns real estate that there is a claim on the property, and the recording informs the public (and particularly anyone interested in buying or financing the property) that there is this potential claim against it.
  • Notice of Default: (this filter is state specific) This is the official notice (it can be a letter) that the lender sends to the borrower letting him know that that the lender plans to foreclose because the borrower hasn’t made his payments. The lender may tell the borrower how much he can pay to stop foreclosure and by when. Some states require that the Notice of Default be filed with the county clerk (non-judicial foreclosure).
  • Notice of Foreclosure: A legal document that notifies the public of the date, time and place of a foreclosure auction and the address of the foreclosed property in mortgage states (judicial foreclosure).
  • Notice of Trustee: (this filter is state specific) A legal document that notifies the public of the date, time and place of a foreclosure auction and the address of the foreclosed property in deed of trust states (non-judicial foreclosure).

The information available to us is only what the lender has officially recorded with the courthouse – we do not have real-time data on missed payments.

Use case: You can use this filter to find potential opportunities for investors.

Note: The Distressed Deals filter is included only with our Pro plan.

For more information, see the What are Distressed Deals? article.

Cash Buyers

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The Cash Buyers filter displays properties that were paid for in cash.

We determine cash sales by referencing the transaction date, and whether a mortgage was taken out on the property within 48 hours before or after that date. You can confirm the exact mortgage date on the Property Details page.

Let's walk through a real-life example:

Let's say you want to farm your neighborhood for leads. For a preliminary neighborhood farm, we recommend applying the Ownership Time and Home Equity filters.

Ownership Time
We know that people typically move every 7 to 12 years. To find people who have owned their properties for at least 7 years, you can apply the Ownership Time filter with a minimum of 7. When you click Apply Filter, all the blue dots that don't meet this criterion disappear from the map.
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Home Equity
We know that if someone doesn't have enough equity, then that person isn't as eligible to sell their property. In this neighborhood, we want to find people with at least $250,000 in equity. To find people with enough equity, you can apply the Home Equity filter with a minimum of 250000. When you click Apply Filter, all the blue dots that don't meet this criterion disappear from the map.
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How to move the property data into list form (CSV):

Now that you have applied your filters, use one of the drawing tools at the top center of the map to highlight the properties you want to focus on.

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Once you complete the shape, the area will highlight, which means we can now add the properties to our track.

Important: You must be tracking properties to export the associated property information from Remine into a CSV file.

The next step is to click the down arrow on the Track All button in the upper right corner of the map.

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Once you do this, you'll see an option to add this list of properties to a saved label or create a new label.

You can think of labels as a way to organize all the properties in your track, which can be exported for mailing lists. For our example, you could create a new label for all the homes in a specific neighborhood.

Once you add the properties, you will see a green notification that the new properties have been added to your track.

Part 2 - Track

The next step is to click Track in the top navigation bar, just to the right of Discover, to see the associated property details in list form.

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You can think of the Track tab as your filing cabinet of opportunities. Here is where you see all the properties you're tracking and the associated information in list form.

On this page, you can see some basic information about your tracked properties and people, such as MLS status, bed and bathroom count, square footage, value, equity, owner name and contact information, Sell Score, and Buy Score.

Tip: You can always click on the address (which is hyperlinked blue) to see additional information on the property details page.

You can filter your tracked opportunities by labels or filters.

  • Filter by label(s): On the Property or People tab, in the left bar, click the Label.png button. A list of your existing labels appears. Click one or more labels and click Apply. All the tracked opportunities that match any of the selected labels will appear.
  • Filter by Discover map filters: On the Property tab, in the left bar, click the filter by which you want to refine your tracked properties. Select your criteria and click Apply. All the tracked properties that meet the selected filters will appear.
  • Filter by Buy Score: On the People tab, in the left bar, click the BuyScore.png button. Select a Buy Score level and click Apply. All the tracked people that match your selected Buy Score(s) will appear.

To reverse your filters and look at the list of all your tracked opportunities, click the X.png on the filter in the top bar.

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At this point you're probably wondering how to pull your list into a CSV file. Simply click the blue Download Property CSV or Download Consumer CSV button in the upper right corner of the page. Your list will begin to download as a CSV, and a notification appears at the top of the screen when it's ready to download.

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Important: You must have Excel downloaded on your computer to pull this file as an Excel spreadsheet. If this is the case, once you click to open the CSV, it will typically open right into Excel. If not, you may need to copy and paste the information from the CSV into a new file.

You can also upload your own CSV. This is where you can upload your sphere of influence (SOI) for matching in Remine to be alerted of important data changes. You can track all your imported contacts at no additional cost, as imported contacts don't count against your track limit.

Part 3 - Engage

Let's move to Engage, the last section of Remine that we will cover as part of the user guide.

The purpose of the Engage page is to notify you of important data changes among the people and properties you are tracking within the platform.

The Engage page is extremely powerful as you receive notifications in real time when important information changes with the people and properties you are tracking. This way, you can strategically reach out to people with the right message, at the right time, when they may be ready to buy or sell.

As a Remine power-user, we encourage you to check this section of Remine every day as all of these notifications are opportunities available at your fingertips.

Let's look at each notification in-depth:

Sell Score
Say you're tracking Mary at 123 Main Street, and her Sell Score was Medium, but something has changed in her life and now she has a High Sell Score. You'll be notified of the change to her Sell Score, so you can reach out to sell her home. Click here to learn more about Sell Score.
MLS Status
Since we have a real-time integration with your MLS, you will be notified of changes in the status of any property you are tracking.
Say you've been meeting with Mary at 123 Main Street once a quarter in the hopes of listing her home. Now Mary has decided to list her property with another realtor. You can now focus your time and energy on other potential clients. You may also reach out to Mary, mention that you noticed her house was listed for sale, and ask what you can do to earn her business in the future.
Mortgage
We'll notify you if a person has paid off their mortgage, which makes them a prime target to sell. You'll also be notified if someone refinances or takes out a second mortgage on their property.
Deed
Say you sold a home to Mr. Smith 5 years ago, and he unfortunately passes away. You will be notified when the title transfers to Mr. Smith Jr. You can reach out to introduce yourself, express your condolences, and offer your insight as to why listing the home now may be better than renting it out. Click here to learn about common deed types.
Absentee Status
Say Mary at 123 Main Street decides to rent out her home and move to Florida. We'll notify you that she's now an absentee owner, so you can reach out to Mary and express to her why it's a good idea to sell right now while the market is hot, instead of dealing with tenants when she lives out of state.
Square Feet
Say Mary at 123 Main Street decides to put a 300 square foot addition on her home. She may or may not be getting ready to sell, so when you receive the notification, you can call her to find out.
Distressed Deal
We'll notify you if a property you're tracking has a change in its Distressed status. Click here to learn more about Distressed Deals.

Past Transactions Report

Now that you’re familiar with the Remine platform, we’re here to help you generate new leads and farm your warm leads. To start farming those warm leads, you can request a report of your past clients, which includes a forecast of which clients are likely to transact again sooner than others.

Click here to learn more about the Past Transactions Report, and request yours today!

How to reach us

To view our Support Center, click your name in the upper right corner, and click Support.

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Here you can schedule a 1:1 session with one of our representatives, as well as submit a ticket for any suggestions or issues you have.

Phone: (855) 217-0171

Email: support@remine.com

You can also chat with us in the Remine app! Click the blue chat icon in the lower right corner of the app.

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All support options are available Monday - Friday 9am-9pm ET, and Saturday 9am-1pm ET.

Have more questions? Submit a request