In the
, click your username, then click Manage Payment.The Saved Payment Methods page appears, which displays your saved credit card(s). You can use these cards to pay for your monthly plan and purchase credits. This article describes how to add a new card, change your default card, and delete a card.
If you have questions about updating your payment method, please email agentbilling@remine.com and we can help!
Your credit card information is secured using our Stripe payment system, which is a PCI Service Provider Level 1. If you want to learn more about the steps Stripe takes to secure your data, click here.
How do I add a new card?
On the Payment Methods page, click the blue Add Card button. A dialog box appears, where you can enter your credit card information. Fill out the form, then click Add Card.
Your card will appear in the list, and you can use it to pay for your plan and credits.
How do I change my default card?
On the Payment Methods page, above the card that you want to make default, click Set As Default Payment Method. The new default card will move to the top of the list, and it'll be used for monthly plan and credit purchases going forward. You cannot delete your default card from Remine.
How do I delete a card?
On the Payment Methods page, in the list of cards that you've added to your account, find the one you want to delete, and click Delete Card. The card will disappear from the list. Please note, we retain one payment method on file so you will not be able to delete a card if it is the only one in the system. To have all payment methods removed, please reach out to us at agentbilling@remine.com. If you are on a paid plan, or if you would like to purchase credits, we must have a card on file.
If you want to make changes to your plan, see the Subscription Plans article.
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