Using the same Email Address for Two People


While it is not commonly necessary, you can use the same email address for two different contacts on the same side of a transaction, Sellers/Landlords or Buyers/Tenants. You can input the same email for both contacts in the People panel, then when you go to send the documents you simply need to ensure you check the box for both contacts in order to use the signing sequence; the system will then send to them individually for signing.


We recommend including a message to them confirming which of them you set first in the sequence so they sign in the correct order from their shared email. Once the first person signs, another email will be sent to their shared email for the second person to sign.

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