The features outlined here are currently available to Realcomp members only.
If you are the Listing Agent and receive a 'no content available' message when attempting to view documents associated with your listing, there are a couple of options to get this resolved.
The first would be to contact Realcomp support or Remine support directly with the MLS listing ID for either support team to resolve.
Should you receive this message outside of either support teams business hours, or would like to resolve this more quickly, you are able to resolve this yourself. To do so, access the listing documents wherever you have them saved, i.e. Transaction Desk, your desktop, etc. Once you have found the documents, download them to your computer if they are not there already.
Once downloaded, go into your Remine Docs+ account and create a new transaction folder for this listing.
Once created, upload the listing documents to the transaction and then mark them visible to the MLS via the MLS visibility option.
If you are viewing a listing that is owned by another agent and are getting the 'no content available' message, please call Realcomp support and inform them of the listing that is showing this message. Should this occur outside of their support teams business hours, you can inform the listing agent directly that you are receiving a 'no content available' message when trying to access their documents and let them know to follow the steps above to get this resolved.